Thank you for shopping with Valltees!

Please use the form below if you'd like to connect with our team. If you have an issue with an order, please take the following steps:

1. Find the email we sent you from customer@trackorder.site and click on "Leave a review". This will take you to a page where you can see each product you ordered. (If you cannot find this email, send us a message through the form below.)

2. Once on this page, find the specific product and click "Leave a review".

3. If you are dissatisfied with the order, you will be able to select a reason why and upload any images related to the issue. Once we have this information we'll be able to determine if we can grant a refund or accept a return.

Please note that you have 30 days from the delivery date to report an issue with your order to qualify for a refund or replacement. After 30 days no refunds or replacements will be issued.

For any other questions, please use the form below.

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